The Credit Card Industry

More Complaints than Any Other Industry...

This 14 minute Frontline PBS video gives you an in depth understanding to why the Credit Card industry gets the most complaints in over one thousand industries tracked by the Better Business Bureau. Interviews with Pat Wallace the director of the BBB in San Francisco identifies some of the problems.

Former Citibank employee Duncan MacDonald gives you the inside scoop to the outrageous fees and Credit Card traps. Also various Attorney Generals comment on the problems the States have with dealing with the OCC, the federal government agency responsible for over seeing the Banking and Credit Card industry.

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